Vertex is a call centre operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services. This British firm has reflected general trends in the industry over the past decade by having more of its services provisioned from India and by marrying its call centre operations with debt collection services.
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- Business process outsourcing
- 1. Wikipedia. Vertex (company)
- 2. Department for Work and Pensions. Ministerial meetings with outside interests, 1 Oct - 31 Dec 2010
- 3. Department for Work and Pensions. Ministerial meetings with outside interests, 1 Aug - 30 Sep 2010
- 4. Department for Work and Pensions. Ministerial meetings with outside interests, 13 May - 31 Jul 2010
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